About Us

BMC Software is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the business. Delivering Business Service Management (BSM), BMC solutions span enterprise systems, applications, databases and service management.

Extending the BSM vision, our business unit focuses on solutions that increase the efficiency of application development teams. We were formerly known as Identify Software, which was founded in 1996 and successfully acquired by BMC in May 2006.

Today, our award-winning solution, BMC Application Problem Resolution -- formerly known as the AppSight Application Problem Resolution System -- is used by hundreds of top enterprises and independent software vendors (ISVs) to automate the traditionally manual process of resolving application problems (software defects and any reported issues) throughout the application lifecycle. Using BMC Application Problem Resolution has been proven to help organizations:

• Accelerate new software releases
• Improve application quality
• Add more functionality into each new release
• Reduce maintenance cycles and support costs

By freeing up developer time to focus on new development work, organizations can fully optimize their pre-production and support processes. When used in conjunction with other BMC solutions, BMC Application Problem Resolution can help IT teams deliver better service by improving application availability and performance and resolving any production application problems quickly.