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FAQ Center

Sampling, Trading, Shipping &Payment Questions

We have developed this help page to assist you with standard information you may need, It also includes all the frequently asked questions about trading with us. Questions related to Sampling policy, terms of trading , shipment &delivery, payment etc. are listed here.

How can I get samples for testing and evaluation from MUTEK Limited?

You can submit a sampling request by email, telephone or fax. For quick handling of your request, please kindly include the following information in your request:

  1. Interested model number, eg.: Card Dispenser MTK-X91  http://www.mutek.com/card-dispenser-591/;
  2. Your card types: Magnetic, RFID or IC cards; Specify card size and thickness if necessary;
  3. Your Intended Application and Projects with the machine;

If you are not sure which model to choose,  please kindly describe your intended applications or projects, and we will help to choose the applicable models.

What about Quotation, Trading and Shipping?

Our Quotation is based on FOB Shenzhen, we provide US$ quotation by default. We provide Euro, RMB and JPY quotation per request.

For sample trading, 100% payment in advance are required.  For bulk order, 70% payment in advance are required and 30% payment per B/L.  Typical leading time for bulk order is 2 work weeks to 1 month.

We can arrange air express shipment upon requests. The shipment fees need to be charged.